Help with Fink Big
Questions before creating an account are welcome. Email support@finkbig.com and we reply within one business day.
Build and publish your website
- Create a Free workspace and confirm your email.
- Complete the company details, choose a starting kit, then accept or adjust the Brand Kit.
- Edit the pages for your business. Preview desktop and mobile layouts and replace starter content.
- Test the contact form and owner notification, then review and publish your website.
Connect your own domain
Every site starts on a free Fink Big address, so you can publish right away. On a paid plan, add your own domain from Website settings and we walk you through exactly what to change at your registrar (like GoDaddy or Namecheap) — no technical background needed.
Get website enquiries and alerts
The moment someone submits your contact form, it lands in your Leads inbox and you get an email alert. Open Leads to see the message and the page it came from. Repeated enquiries stay linked to the same contact, so open Contacts to correct details, add tags, export records, or import a CSV of contacts you already have.
Import your contacts
Bring in an existing list from a CSV file. For each import you choose whether those contacts have agreed to receive marketing email — we never assume permission for you, and unsubscribes and bounces are always handled automatically.
Start sending email
Starter and above can send campaigns right away using a shared Fink Big address — no setup required. When you are ready, connect your own sending domain so campaigns come from your business name instead. Prepare your campaign, send yourself a test, and review the recipient count before sending. Free includes website enquiry notifications but not campaigns.
Compare plans and limitsWhen requesting support, include the page and result you expected. Do not include passwords, card details or access tokens.